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Proudly Serving Virginia for 5+ Years

Terms of Service

Leveled Edge Landscaping LLC Terms of Service
 

Effective Date: July 31, 2024
 

1. Introduction

These Terms of Service ("Terms") govern the use of landscaping services provided by Leveled Edge Landscaping LLC ("Company," "we," "us," or "our"). By engaging our services, you ("Client" or "you") agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Services

2.1. Scope of Services
Leveled Edge Landscaping LLC offers a range of landscaping services including but not limited to mowing, mulching, rocks and gravel, bed renovation, bush trimming, bush removal, leaf removal, junk removal, tree removal, sod installation, and property cleanup.

2.2. Service Areas
Our services are available in Chesterfield County, VA, and beyond. Specific service availability may vary by location.

3. Estimates and Pricing

3.1. Estimates
We provide free estimates and quotes for all projects. Estimates are based on the initial consultation and are subject to change based on the final scope of work.

3.2. Pricing
Pricing is determined on a per-project basis. Factors influencing pricing include the type and extent of the service, materials required, and labor involved.

4. Payment Terms

4.1. Payment Methods
We accept cash, credit card, check, Zelle, and Venmo. If none of these methods are suitable, please discuss alternatives with management.

4.2. Payment Due Dates
Payment terms vary by project and will be detailed in the project agreement. Failure to pay on time may result in service suspension or termination.

5. Scheduling and Cancellations

5.1. Booking Services
Clients can schedule services by phone or through the form on our website. We will contact you to confirm the booking.

5.2. Cancellation Policy
Cancellations must be communicated to us as soon as possible. Cancellation policies, including any fees, depend on the project specifics and will be detailed in the project agreement.

5.3. No-Show Policy
If we arrive at the scheduled time and are unable to access the property or perform the agreed services due to Client's actions or inactions, a no-show fee may apply.

6. Client Responsibilities

6.1. Access to Property
Clients must provide access to their property as required for the agreed services. This includes ensuring gates are unlocked and pets are secured.

6.2. Preparation
Clients may be required to prepare their property in specific ways before our arrival. Details will be provided based on the project scope.

7. Service Terms

7.1. Weather Conditions
Services may be rescheduled due to adverse weather conditions at our discretion. We will notify Clients of any changes as soon as possible.

7.2. Damage Liability
We take care to avoid damage to your property. In the event of accidental damage, we will assess the situation and determine appropriate action. Liability details will be included in the project agreement.

7.3. Guarantees and Warranties
We offer guarantees and warranties on certain services. Specific terms will be provided in the project agreement.

8. Legal

8.1. Insurance
Leveled Edge Landscaping LLC is fully insured. Proof of insurance can be provided upon request.

8.2. Compliance
We comply with all local laws and regulations related to landscaping services.

9. Dispute Resolution

9.1. Complaint Process
If you are not satisfied with our services, please contact management to discuss your concerns. We aim to resolve complaints promptly and fairly.

9.2. Resolution Methods
Disputes that cannot be resolved through discussion may be subject to mediation or arbitration, as detailed in the project agreement.

10. Privacy Policy

10.1. Data Collection
We collect only the data necessary to provide our services, including name, phone number, email, address, and any other information you provide.

10.2. Data Use
Collected data is used strictly for contact and project completion purposes. Data may be stored for future reference.

10.3. Data Protection
We take the privacy of your data seriously and ensure it is kept confidential between the business and the Client.

11. Amendments

Leveled Edge Landscaping LLC reserves the right to update or modify these Terms at any time. Clients will be notified of any significant changes.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

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